We are therefore offering you the option of purchasing full protection for a fee, at the checkout page. Weight, though, may not be an adequate measure of value, depending on the order. For your protection, every order is automatically insured to a maximum of $3.50 per pound of the scaled weight for breakage, damage or loss, regardless of the order value. Once we have packaged your order in accordance with our normal practices, and have delivered your package to the courier, our liability ends.
ZYN takes every reasonable precaution to package your order for safe delivery, and virtually all packages are delivered intact. Please be aware that ZYN will delay shipping if we feel that there is a chance your package may be affected by extreme weather conditions. Shipping during the winter and summer months is inherently risky. We primarily use a specialized courier that uses temperature-controlled vehicles. You are solely responsible for ensuring compliance with the applicable laws of the place where you have directed the courier to deliver your order. However, if you request delivery outside of Alberta, you authorize us to engage a shipper on your behalf to pick up your order from our store and deliver it as you instructed. ZYN does not itself ship outside of Alberta. Due to some courier restrictions, we cannot ship to PO boxes. It is preferred that you use a business address for shipping, but we can ship to most residential addresses and some rural addresses. All deliveries within Calgary will be fulfilled and delivered by ZYN, with some exceptions.įor any deliveries outside of Calgary, we will use a courier.
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